SupportCandy – SLA, is a premium addon wordpress plugin for the external product "SupportCandy".
Service Level Agreement add-on for SupportCandy plugin, it adds the ability to keep track of ticket timing set in SLA Policies. You can set SLA policies in settings with conditions and time. Whenever there is any activity in ticket e.g. create ticket, change status, reply ticket, etc. SLA policies are checked for it and adds first matched policy time to it. You can add it in your ticket list. By setting it default orderby in ...
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Service Level Agreement add-on for SupportCandy plugin, it adds the ability to keep track of ticket timing set in SLA Policies.
You can set SLA policies in settings with conditions and time. Whenever there is any activity in ticket e.g. create ticket, change status, reply ticket, etc. SLA policies are checked for it and adds first matched policy time to it.
You can add it in your ticket list. By setting it default orderby in ticket list setting, you do not need to order it manually every time to check overdue tickets. This way, you can take actions on ticket as per SLA timings and keep your customers happy.
Documentation: SupportCandy – SLA Nulled
Requirements
- Install and activate the external free product SupportCandy
- WordPress installation (minimum version 4.6 or above)
- PHP (minimum version 5.6 or above)
General Installation/Update Instructions
- For general instructions on installing Wordpress Plugins, please read "How to install Wordpress Plugins"
- For general instructions on updating Wordpress Plugins, please read "How to update Wordpress Plugins"
Nulled Status
- These nulling details are restricted to the customers/members only.
Changelog: SupportCandy – SLA Nulled - Version 2.1.0
The developer has not provided the changelog information for this version.
More Info at the Developer's website: SupportCandy – SLA Nulled
Here is the external link to the developer's website:
https://supportcandy.net/downloads/sla/