SupportCandy – Reports, is a premium addon wordpress plugin for the external product "SupportCandy".
Reporting add-on for SupportCandy plugin. Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is performing on a timeline. This addon includes below reports: 1. Dashboard The dashboard provides a quick overview of reports for a time period set in the settings. You do not want to show all the reports to the dashboard. You can set which reports should be there in the ...
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Reporting add-on for SupportCandy plugin.
Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is performing on a timeline.
This addon includes below reports:
1. Dashboard
The dashboard provides a quick overview of reports for a time period set in the settings. You do not want to show all the reports to the dashboard. You can set which reports should be there in the reports settings.
2. Ticket Statistics
As the name suggests, it shows reports about the number of tickers arrived for the given duration.
3. First response time
First response time means the time taken by an agent to respond to a ticket for the first time after its arrival. This is an important report for you to understand how your agents are performing and how much average time customers getting the first response from your end.
4. Categories or any custom field which has options
Categories or any custom field which has options will have separate report section. These reports are shown in horizontal bars so that it gets fit to whichever screen you are seeing it.
5. Ratings
This report belongs to another addon – Satisfaction Survey. As you can see in the above screen-shot, it gives a good overview of customer satisfaction about the support they receive from you.
6. SLA
It gives a report about the number of tickets that have gone out of SLA for a given time period (Line chart as ticket statistics).
7. Active customers
This gives you the customer list ordered by the maximum number of tickets they have created.
Documentation: SupportCandy – Reports Nulled
Requirements
- Install and activate the external free product SupportCandy
- WordPress installation (minimum version 4.6 or above)
- PHP (minimum version 5.6 or above)
General Installation/Update Instructions
- For general instructions on installing Wordpress Plugins, please read "How to install Wordpress Plugins"
- For general instructions on updating Wordpress Plugins, please read "How to update Wordpress Plugins"
Nulled Status
- These nulling details are restricted to the customers/members only.
Changelog: SupportCandy – Reports Nulled - Version 2.0.4
The developer has not provided the changelog information for this version.
More Info at the Developer's website: SupportCandy – Reports Nulled
Here is the external link to the developer's website:
https://supportcandy.net/downloads/reports/