Amelia – Enterprise-Level Appointment Booking WordPress Plugin

SMS Notifications

Be in instant touch with your customers and employees – communicate
with them through SMS text messages.

Custom services schedule

Take advantage of full scheduling flexibility with the custom services
schedule feature – configure the working hours and breaks individually per service and
employee combinations.

Special days

With just a few clicks configure non-recurring days with special
working hours and service schedule.

Schedule Recurring Appointments

Make sure your customers will become your returning customers by letting
them schedule recurring appointments. Choose whether your appointment recurrence is daily,
weekly, monthly or yearly. Maintain your customers satisfied on regular-basis.

Custom Fields for booking forms

Construct the booking form to match your business best – configure the
custom fields (checkboxes, textareas, etc.) to collect any additional necessary information
from your customers.

WooCommerce Integration

Take care of all your payments, taxes and invoices by using native
Amelia WooCommerce integration.

Native Zoom integration

In a few clicks, you can connect your Zoom account with Amelia.
Now your customers can book online appointments and events, and get a link to access them in the
notification. This integration will save you a ton of time and help reduce no-shows.

Events

Configure one-off or repeating events like conferences, classes, meetups,
concerts, or anything else – provide a smooth and easy front-end booking interface and a
comprehensive attendance management in the back-end!

Google Calendar Synchronization

Let your employees keep track of all appointments in their own Google
Calendar.

Outlook Calendar Synchronisation

Employees can connect their Outlook calendar to sync Amelia appointments
and events with availability from their calendar.

Search interface for bookings

A convenient search-like interface to look for a suitable service,
employee and time by choosing one or more filter criteria.

Step-by-step booking wizard

An alternative way of scheduling appointments by choosing one parameter
(service, employee, date) at each step.

Catalog view for services

Quickly create an excellent looking services catalog with just several
clicks.

Insightful dashboard and reporting

Keep an eye on how your business performs – track the most important
financial and conversion-related KPIs through charts in a dashboard.

Calendar and list view

Amelia provides multiple options for managing the workflow, depending
on the level you want to track: monthly, weekly, daily calendar view, timeline, or just an
interactive list of appointments.

Manage multiple employees

Keep employees contact data in the WordPress database, manage
individual load and performance, configure personal working schedule and days off.

Manage multiple locations

If you have several business locations, you can efficiently manage this
with Amelia, storing contact data, address, and geolocation.

Individual employee or service booking forms

Each form that you publish to the site’s front-end can be customized:
it can allow booking any service or employee, or just a specific one.

Group appointment bookings

Appointments do not always have to be individual – Amelia supports
group bookings as well (e.g., for group excursions). Each service can have minimum and maximum
capacity.

Configure minimum time required before booking and before canceling

Depending on your business, configure the periods for bookings and
cancellations.

Automated notifications

Send e-mail & SMS notifications both to customers and employees – when
an
appointment is booked, pending, canceled, rejected, birthday greeting, appointment follow-up,
and other.

Four gateways for email notifications (SMTP, standard PHP sendmail, Mailgun API and WP
Mail)

Configure the gateway for sending email notifications that suits you
best.

Configure global working hours, breaks and days off for the company

Enter your standard business hours, non-working days and bank holidays,
and each new employee will have this schedule by default, which you can adjust individually
later.

Configure currency, time and date format, and number format settings appropriate for your
country

Currencies and formats are fully customizable.

Support for Paypal payment system

The most popular payment system in the world supported
out-of-the-box.

Support for Stripe payment system

Allow your customers to pay for their reservations via Stripe payment
system.

Support for multiple services and service categories

No matter how many different services do you provide, you can add all
of them to Amelia, configuring individual duration, price, and other parameters.

Buffer time before and after service

Configure buffer time, required before and after the service, if the
employees need some preparation before, or clean-up after an appointment.

Service Photo Galleries

Upload multiple pictures for service, to be shown on site’s front-end
as service photo galleries/slideshows.

Support for Service Extras

Configure extra services, or special treatments provided additionally
with a service, which can optionally raise the service price.

Book appointments from the back-end

If your customers book over the phone, you can quickly add their
reservations to the database through the admin panel.

Create customer accounts from the back-end

While creating a new appointment, you can quickly create a new
WordPress user account for the customer, so he could later book with it.

Manage the database of your customers

List your customers in a convenient filterable grid/list view. Sort by
alphabet, or last visit.

Full financial details of the payments

A single database of all payments where you can check each payment
status (finalized or pending), payment gateway (on site, PayPal, Stripe), total amount,
discount, and other information.

Discount coupons for bookings

Create and track usage of discount coupons – for all or some specific
services, with a particular usage limit, a fixed amount discount or percentage.

Customizable design

Choose colors and fonts for the front-end elements to make the booking
controls match your WordPress theme and corporate brand style.

User Roles and Permissions

Amelia has four built-in user roles: admin, manager, employee, and
customer. Each role has its scope of permissions. Adjusting user permissions through
WordPress’ native capabilities system is possible.

Web Hooks

Connect Amelia with third party applications and send appointments
and events data after each booking, canceling and/or rescheduling action.

GDPR Compliant

Amelia does not store any customers’ data in compliance with GDPR. In
Amelia Customer Panel,
your customers can access, manage, and delete their personal data at any point in time.

Customer Panel

Let your customers efficiently manage their appointments, events,
and profile right on your website by instantly entering the shortcode on a page.
Customers can cancel or reschedule appointments without logging into WordPress.

Employee Panel

Let your employees manage their bookings without access to WordPress
Dashboard, straight from the front-end page of you your website. Employees can log in and take
control over their appointments and events, manage their schedule, working hours, days off and
special days. Employees can manage price for their services, as well as the capacity.

Packages of Services

Only with Pro & Dev licenses

Encourage your customers to buy more by bundling single or multiple
services in a package of appointments. You can set the price for the whole package so your
customers can have a discount when purchasing the package of services.

Amelia is perfect for:

Law consultants

Schedule meetings, list the services, collect payments, manage staff.

Gym & sports

Allow clients to choose, book and pay for their group or individual
training with ease.

Private clinics

Appointment scheduling, medical services catalog, payments, and other
tools.

Spa salons

Launch a comprehensive online receptionist desk for your Spa or Massage
salon.

Repair centers

List the repair services you provide, servicemen and their
availability.

Beauty salons

Allow customers to choose a stylist, browse procedures and book visit in
advance.